@MN_Higgins Good Evening Michelle, was this reported to Police? Post navigation UPDATE: #Hampshire please be aware lane 2 has reopened westbound following the earlier collision. Lane 3 (of 3) is now closed in both directions due to barrier damage. There is currently approx. 5 miles of congestion in both directions adding at least 60 minutes to journey times. @MN_Higgins Please ensure this is reported as soon as possible by your daughter, preferably tonight as we would not want to risk any forensic opportunities, your daughter can either call 101 or contact us directly on social media. – Jack 16638